Turbocharge your online store with AI
Give each visitor a personalized VIP shopping experience. Delight your customers with 24/7 personalized service. Boost returns on your ad spend and customer loyalty.
The E-commerce Complexity Challenge
E-commerce operations, though critical to business growth, generate a constant stream of customer queries that are often repetitive, time-sensitive, and difficult to resolve quickly. Manual handling and fragmented systems slow down workflows, frustrate customers, and increase support costs, making it harder to deliver seamless shopping experiences at scale.
52% of e-commerce operations struggle to meet customer expectations due to delayed responses and inconsistent support experiences
Nearly 48% of customers abandon purchases due to poor support, unclear information, or slow issue resolution
68% of businesses cite fragmented systems and lack of automation as key barriers to operational efficiency
20-30% of potential revenue lost on average due to cart abandonment and support inefficiencies
AI Agents that make E-commerce work seamlessly
E-commerce operations, though critical to business growth, generate a constant stream of customer queries that are often repetitive, time-sensitive, and difficult to resolve quickly. With AI at the core, e-commerce evolves from reactive support into a proactive growth engine.
AI for Customer Experience
Provide real-time assistance across the shopping journey, helping customers find products, resolve queries, and complete purchases with ease.
AI for Order Automation
Automate order processing, tracking, returns, and updates to reduce manual effort and improve operational accuracy.
AI for Support Efficiency
Deliver instant, contextual support for order issues, refunds, and delivery queries, reducing tickets and improving satisfaction.
- 30%
- Customer support response time
- 40%
- Order processing accuracy
- 45%
- Cart abandonment rate
- 50%
- Customer satisfaction score
- 25%
- Return process delays
Auralis AI agents make this vision a reality, delivering faster, personalized, and scalable support across every customer touchpoint.
Deliver VIP shopping experiences while delighting customers at scale.
Traffic to Engaged Conversations
- Accurate and personalized recommendations
- Increase store sales and average order value (AOV)
- Skyrocket your return on Ad spend (RoAS)
Conversations that Drive Checkouts
- Understands user intent and question context
- Knows each product and your brand deeply
- Makes relevant suggestions to guide visitors into loyal customers
Unbeatable Customer Support. At Scale.
- Real-time order tracking and delivery status
- Accurate estimated arrival
- Reduces customer inquiries and support costs
Embrace Sales Spikes without the Support Overhead
- Instant answers to most common scenarios
- Consistent and accurate with 24/7 availability
- Scale your sales and business without needing more staff during busy periods
Our AI Agents vs Traditional Chatbots
Unlike a basic chatbot for ecommerce, an AI Agent does not just follow a script. It reasons to figure out how to best resolve an inquiry.
Scripted Ecommerce Chatbot
- Needs lots of setup and configuration
- Only perfect word matches work
- Retraining is a nightmare
- Users are biased against these from past experiences
Basic AI Chatbots
- Only handles simple FAQs
- Very inconsistent over time
- Frequent hallucinations
- Training and fine-tuning need deep MLOps experience
The Auralis Advantage
Your customers get instant, accurate and consistent responses
Your agents become a lot more productive and up-skill faster
Your support costs drop significantly while customers become happier
You can scale your company without scaling your support team
The Auralis Difference
We don’t just implement AI. We make it work securely and seamlessly for your business.
End-to-End AI. Fully Done for You
We do the hard work: data clean-up, model training, integrations, monitoring, and maintenance. All managed by us, so you don’t need a data science team.
Tailored. Not Templated
Our solutions are shaped around you. We design, train, and optimize AI on your data and workflows. We don’t take generic models and try to fit you in like most of the other solutions in the market.
Instant Integrations. Out of the Box
Instantly integrates with over 500+ tools that your team already uses out of the box. Anything with an API can be integrated with.
LLM Agnostic. Deploy Anywhere
Seamlessly orchestrate public and open-source LLMs, or bring your own, and deploy them anywhere: cloud, private, or on-premise, with full flexibility to match your infrastructure and compliance needs.
Speed to Value. Days not Months
Up and running in days, not months. We deliver measurable results quickly, without lengthy implementations or bloated consulting bills.
Enterprise-Grade Security
Compliance you can trust. Certified to industry-leading security and privacy standards (ISO, SOC2, GDPR, HIPAA-ready).
Understands ecommerce
Trained on real conversations, it delivers the exceptional experiences customers demand.
Increases sales and cart value
Relevant recommendations and helpful responses convert better.
Knows your brand and products
Understands your products and brand inside out.
Accurate and consistent support
Better, faster responses create happier customers.
Speaks 175+ languages
Answers in any language your customer needs help in.
Boosts loyalty and repeat purchases
Have agents available round the clock, even on weekends.
Slash customer support costs
Better, faster responses while reducing support overhead.
Correct seamlessly and instantly
Train your AI assistant on the fly and improve accuracy over time.
Unfair scaling advantage
Scale your sales without scaling your support team.
Your store will never sell the same again
At Auralis, we are dedicated to revolutionizing the e-commerce experience. Our advanced AI-powered platform empowers online businesses to create engaging, personalized shopping journeys.
AI-Driven Personalization
Leverage AI to offer tailored product recommendations and create unique shopping experiences.
Enhanced efficiency
Streamline your operations with intelligent automation, reducing manual errors and increasing overall productivity.
Personalized experiences
Deliver tailored product recommendations and content to your customers, boosting engagement and satisfaction.
Secure and private
Auralis is extremely secure and fully compliant with GDPR and SOC 2 standards.
Customer Testimonials
Other store owners love Auralis. Here is why.
PowerOffice Go is one of Scandinavia's leading cloud-based ERP and accounting platforms. It streamlines finance, payroll, invoicing, and project management into a single intuitive solution, helping companies work smarter and more efficiently.
Headquarters
Norway
Industry
Cloud ERP and SaaS
Number of Companies Served
150+
“We chose to implement Auralis as an AI assistant for our support team after a thorough evaluation process of alternative solutions and suppliers. Our collaboration with Auralis has been very valuable, characterized by a consistently high level of professionalism and responsiveness.”
Terje Johansson
Product Director
Featured Resources
AI Agent Buying Guide
Choosing the right AI agent can make or break your customer experience. This guide walks you through the key questions to ask and factors to consider before investing in an AI agent for your business.
Read the guide
Integrates with over 500+ tools that you already use
Whether it's help desks, documentation, videos, CRMs, e-commerce, or customer support tools, Auralis enhances your workflow by integrating with all major platforms. Any platform with an API can be integrated with Auralis.
FAQs
Our AI agent resolves up to 70% of your support queries autonomously, so your team handles only the cases that truly need a human. It covers the high-volume requests that flood your inbox: order tracking, returns, refunds, and delivery status. Your customers get instant answers around the clock, and your agents focus on the conversations that build loyalty.
Embrace the Future of Online Shopping with Auralis
We completely take care of setup, training and configuration of your AI powered sales engine. Speak to one of our experts to get started.